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Privacy Policy

Privacy Policy

We are  dedicated to protecting the privacy and security of your personal information. This privacy statement explains the process we collect your information and how we use your personal information and data. It applies to all the guests and the visitors, known as “data subjects”.

This statement applies to data subjects but never forms the  part of any contract to provide services. We may update this statement at any time.

It is important that you read this statement to know why we collect personal information on specific occasions so that you become alert.

Data protection code

We abide by the data protection law which declares that the confidential information we collect about you must be:

  1. Used legitimately, reasonably and in an unclouded way.
  2. Collected only for legitimate purposes that we have evidently explained to you and not used in any way that is mismatched with the purposes.
  3. Applicable to the purposes already told to you about and not used for the purposes that is incompatible to the purpose.
  4. Kept till necessary for the purpose
  5. Kept in a confident manner

The kind of information we hold about you

We need to collect, store, and use the following categories of personal information about you:

  • Contact details like name, addresses, telephone numbers, and email addresses together with emergency contact number.
  • Date of birth
  • Gender
  • Marital status
  • Emergency
  • National Insurance or TAX ID number/PAN card.
  • Bank account details, payroll records and tax status information.
  • Driving license.
  • Complaint information.
  • CCTV footage information
  • Information about your race and ethnicity, belief and sexual orientation

How we will use information about you

We will  use your personal information only if demanded by law and administration. Besides, your personal information is used in the following circumstances:

  • Where we need to perform the contract we have entered into with you.
  • Where we need to comply with a legal obligation.
  • Where it is necessary for our legitimate interests
  • Where you have given us explicit consent to do so
  • Where we need to protect your interest.
  •  Where it is needed in the public interest or for official purposes or requested for by the CBI, police or governmental authorities.

What if you fail to provide personal information

If you fail to provide us information when requested, we may not be able to perform the contract between you and us, or we may be prohibited from fulfilling  our legal obligations.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Be alert that that we may use your private information without your knowledge or consent, in compliance with the above rules, where this is mandatory or permitted by law.

Do we need your consent?

We may not need your consent if  we use your information for any special categories. In a few circumstances, we may ask you for your consent in black and white to allow us to process certain particularly sensitive data. In case of such an urgent requirement we would  need to consider your consent. You should be alert that it is not a condition of your contract with us that you agree to any request for consent from us.

Data sharing

We may have to share your data with third parties, including third-party service providers. Also, we may need to appoint third parties to deference the security of your data and to treat it in conformity with the law. If we do, you can expect the same degree of protection in respect of your personal information.

Why you need to share my personal information with third parties?

We will share your personal information with third parties if required by law, or if we have genuine awareness in doing so, or when we have your open permission.

How secure is my information with third-party service providers?

All your information to the third-party service providers remain secured. No third-party service providers is allowed to use your personal data for their own purposes. It is only in case of specific purpose, we permit the third-parties to do it.

Data security

We take measures  to protect the security of your information. Third parties will only process your personal information following our instructions or where they have agreed to treat the information in secret, lawfully and firmly.

We maintain strict procedures to deal with any so-called data security breach and will notify you of any  suspected breach where we are legally required to do so.

Your rights in connection with personal information:

Under certain circumstances, the law allows you some rights  to

Request access to your personal information commonly known as a data subject access request.  This enables you to receive a copy of the personal information,  we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Disapprove of the processing of your personal information, in spite of our reliance on a genuine interest.  There is something about your particular situation which might want you to object to processing on this ground.

Change of purpose

We use your personal information only for the purpose  for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the initial purpose,  not for any unrelated purpose. If it happens anytime, we will let you know and will explain you the reason.

Right to remove consent

In the limited circumstances, when you might provide your consent to the collection, processing and transfer of your personal information for a specific purpose, you can withdraw your consent for that definite dealing out at any time.

Alteration of this privacy statement

We reserve the right to update this privacy statement if and when necessary, and we will provide you with a new privacy statement when we make any considerable updates. We may also inform you in other ways from time to time about the processing of your personal information.